Privacy policy
This policy explains how we process the personal data you give us through this website, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).
Data controller
- Controller: [PLACEHOLDER: nombre o razón social] (Orilla Host)
- Tax ID (NIF): [PLACEHOLDER: NIF/CIF]
- Address: [PLACEHOLDER: domicilio completo]
- Email: info@orillahost.com
What data we process and why
| Source | Data | Purpose |
|---|---|---|
| “Request your free assessment” form | Name, email, phone (optional), town, number of flats, licence status and message | Reply to your request and prepare your free assessment |
| WhatsApp and email | The data you send us | Answer your enquiry |
Legal basis
Your consent, given when you submit the form, and steps taken at your request before entering into a contract (Art. 6.1.a and 6.1.b GDPR). You may withdraw your consent at any time.
Retention
We keep the data for as long as needed to handle your request and then for the applicable legal periods. [PLACEHOLDER: specific period, e.g. for contacts who do not become clients]
Recipients and processors
We do not share your data with third parties unless legally required. To provide the service we use providers acting as data processors:
- Web3Forms, to deliver form submissions to our inbox. [PLACEHOLDER: verify provider location and safeguards for international transfers]
- Cloudflare, to host the website. [PLACEHOLDER: verify international transfer safeguards]
- WhatsApp (Meta), if you choose to contact us that way.
- [PLACEHOLDER: email provider]
Your rights
You can exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to info@orillahost.com. If you believe we have not handled your data properly, you can complain to the Spanish Data Protection Agency (www.aepd.es).
Last updated: [PLACEHOLDER: fecha]. The Spanish version prevails in case of discrepancy.